Support

Overview

At MEDTranDirect, our top priority is your customer experience. Our focus is on quickly providing quality answers and solutions so that you can stay focused on your billing activities. Our knowledgable support team deliver a swift diagnosis, resolution, and prevention of support issues.

Your Team Of Experts

Our customer support team is a highly tenured group with industry experience in the billing process and IT infrastructure that supports the medical billing process.

Answers At Your Fingertips

Customers can access support easily by phone or through email. Or use the help functionality which is built into every screen of the software.

A Focus On You

We know that MEDTranDirect plays an important part in your ability to deliver accurate and timely billing, so we continually look for ways to help customers take advantage of the many benefits of our solutions.